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Common malpractices whitepaper (Eleven ways to wreck a deployment) White paper
The WebSphere® Serviceability Team has the opportunity to visit customer sites to solve complex situations. Although this situation is not a regular practice, we extend our service when on-site support is absolutely necessary. After each visit, we document what we have done and observed on site. Often, we revisit our database to determine how and why our customers got into trouble.
This white paper explains the practices and patterns that we have observed while assisting customers. This information is used to raise your awareness. Examples are provided for a better understanding of how and why the trouble occurred. We also explain the possible solutions for each practice.